All flying is subject to weather, aircraft serviceability, pilot rosters and airfield availability. It is ESSENTIAL THAT YOU CALL US TO CHECK IN ON 01285 771200, any time from 3.30pm the previous afternoon. This is not only to check the weather but also to check that the flying is going ahead as planned and that there have been no last minute changes.
The presence of low unbroken cloud or haze (in the summer) and/or high winds may mean that we will have to reschedule flying. During the winter months (November-February), there is a greater than 50% chance that you may not be able to fly due to weather. This decreases to around 10-20% during the peak summer months.
WE STRONGLY RECOMMEND THAT YOU FIRST BOOK YOUR FLIGHT AS EARLY AS YOU CAN IN THE MAIN FLYING SEASON (March-October), and certainly within 6 months of the purchase of the voucher, so that there will be time to reschedule it if necessary. If you first book your flight from autumn onwards, there is a chance that you may not fly before the end of the year, in which case your voucher will need to be extended (for a £30 charge). We have some sympathy for customers who are rescheduled due to weather 3 times or more, and may occasionally extend vouchers for no charge if we consider it appropriate.
We will try and ensure you do not have a wasted journey if at all possible, so please call us in advance! We accept no liability for any costs incurred (eg transport or accommodation) when flying has to be cancelled. We try very hard not to rearrange trips as we have an extremely high level of bookings and it can be difficult to reschedule cancelled trips.
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