Delivery

If you purchase an email voucher, this will usually be emailed to you within 24 hours of your purchase. 

If you purchase a postal voucher, this will be posted first class, usually within 2 working days, and will be sent in a plain un-marked envelope to the address of your choice.  We can often accommodate urgent / next day delivery (additional £10) - please phone us on 01243 913 916.  

Security & privacy

We safely process all credit and debit card transactions using industry-standard security measures, including SSL. 

Returns

If you would like a refund / the gift is not suitable, you must contact us within 14 days of the date of your order.  For more information, please refer to our terms & conditions.